EMEA Sales Ops Leader — CRM, Analytics & Growth

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.

We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.

We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

Role

The Manager, Sales Operations, EMEAregion plays a crucial role in supporting the Sales Team and Regional Leadership by drivingcontinuousimprovement,efficiency,productivity and revenue growth. This is achievedbymanaging systems,analyzing performance,optimising sales processes,communicatingchangeandleadingthedevelopment and performance of thesales administration team.

As our business continues to grow, we need to proactively seek out improved ways of working, using data and insight to inform our decisions. The role holder willgenerateactionableinsights that lead to improved service delivery andbetter decision makingas weseekto achieve higher levels of operational excellence and improved outcomes.
A key part of the roleisdeveloping a detailedunderstandingof thesales processes(including ownership of the regional CRM),and how theseoperateinour region, whilst alsoeffectivelycommunicatingtheseto ensure they are understood and adhered to by sales teams.
The role provides leadership and development to our sales administration team,delivers effective communication between regional and global teams,andalignssystems and processes to drive efficiency and growth. Key responsibilities include monitoring sales pipelines, developingandanalyzing

KPIs,managing a sales administrationteamandprovidingcommunication on our sales processes to ensure they are understood and servicesoperateeffectively.

In addition to operational duties, the Sales Operations Manager will support the sales team with tools and resources to improve productivity, conduct market research toidentifynew opportunities and ensure compliance with company policies and industry regulations. The role requires strong business acumen,excellent analytical and communication skills, the ability to work collaboratively with cross-functional teams, anda track recordof successfully leading teams on a journey of continuous improvement.

Duties and responsibilities

• Sales processes – create, manage,improve,bethe regional expert.
• Drive efficiency in our sales and administrative processes.
• Team management and leadership.
• Data management and analysis to drive new insight.
• Running the regional
  
  Forecasting.
• Communicate new processes and changes, filtering down from HQ.
• Analiseand report on the health of the sales pipeline,identifying gaps and implementing programs to address shortfalls.
• Be the regional CRM (salesforce) leader, conducting onboarding and change management.
• Collaborate with theEMEASenior Management Team to support strategic planning, decision-making, and presentations.
• Drive using
  
  CRM and other analytical tools to track performance, generate insights, and make informed business decisions.
• Ensure alignment between regional and global sales processes and systems.
• Support the sales team with tools and resources to improve productivity and ensure compliance with company policies and industry regulations.
• Develop andmaintainsales reports and dashboards to track key performance indicators (KPIs).
• Contribute to quarterly and annual revenue forecasting, budgeting, and planning.
• Conduct market research toidentifynew opportunities and threats, providing strategic recommendations to the leadership team.

Qualifications

• 7+ years of experience in Sales Support and Management.
• 10+ years of business experience.
• Bachelor's Degree.
• Track recordof successful delivery in continuous improvement/operational excellence
• Experience working with international clients.
• Proven experience in sales operations, preferably in the software industry..
• Strong business acumen.
• Superior written and verbal communication skills.
• Track recordof successful leadership and development ofsales administration teams
• Strong analytical skills with the ability to interpret complex data sets.
• Proficiency in CRM software and sales analytics tools– preferably Salesforce.

Highly Desirable:

• Proven experience in sales operations, preferably in the software industry.
• Detail-oriented and persuasive.
• Self-motivated innovator and troubleshooter who thrives in a dynamic and customer-focused environment.
• Ability to work collaboratively with cross-functional teams.
• Excellent time management and decision-making skills.

Working conditions

Hybrid

#LI-DM1

Our Commitment to Equity, Diversity, and Inclusion

At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair…