Governance Coordinator

Governance Coordinator plays a key role within MBNL’s Infrastructure & Estates directorate, supporting the governance, coordination, and administration of site infrastructure activities across MBNL and its shareholders. Working across Strategic Asset Management (SAM), Stanley Agreement governance, and Inspection & Maintenance (I&M) activities, the role ensures data integrity, process compliance, and effective stakeholder engagement to support network deployment and operational performance.

Strong governance and accurate data management are essential to ensuring infrastructure projects and operational activities are delivered efficiently and in line with agreed processes. This role provides the coordination, reporting, and oversight required to support effective decision-making, maintain process compliance, and drive continuous improvement across MBNL and shareholder programmes. This is a hybrid role with a minimum of 2 days per week in our Central Reading office.

• Manage and analyse data relating to shareholder demand, Strategic Asset Management, and Inspection & Maintenance activities
• Assess requests against agreed governance requirements and communicate outcomes to stakeholders
• Produce regular and ad hoc reports to support decision-making and operational delivery
• Monitor and maintain data accuracy, integrity, and process compliance
• Prepare agendas, reports, and supporting materials for governance meetings and forums
• Maintain engagement with MBNL teams, shareholders, suppliers, and external stakeholders
• Support the administration of Joint Venture Agreements, SAM, and I&M governance processes
• Identify and elevate out-of-process activity, supporting timely resolution
• Contribute to process improvement initiatives to enhance efficiency and cross‑functional collaboration
• Support integrated planning activities and deputise for Site Governance Managers when required

• Strong data management, reporting, and analytical skills
• Advanced Excel capability including v‑lookups, pivots and formulas as well as confidence working with complex datasets
• Ability to build effective working relationships across multiple stakeholder groups
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities and work effectively in a governance‑focused environment
• Strong communication and coordination skills

• Experience using MBNL Site Tracker and Remedy
• Experience working within telecommunications, infrastructure, or asset management environments
• Exposure to governance, planning, or operational support functions