Mandarin speaking E-commerce Specialist wm

MandarinspeakingE-commerce

Specialist-Reading

The Skills You'll Need:
Mandarin, Amazon marketplace, e-commerce, operation, SEO

Salary: £30k, depending on experience

Job Type: Permanent

Start: ASAP

Managethedailyprocessing,tracking,andupdatingof

Amazonorders,ensuringorderinformationisaccurate,complete,andhandledontime.

Coordinatewithinternalteamsandexternalpartnersonorderfulfilment,routineoperationaldocuments,status updates,andotherday-to-dayrequirementsthrough

Seller

Central and/orVendor

Central.

Monitorstockavailability,replenishment,fulfilmentstatus,anddeliveryschedules.

Followuponorderexceptions,delivery issues,invoicequeries,disputes,chargebacks,andaccounthealthmatters,ensuringactionsandprogressareclearlyrecordedandcommunicated.

Supportproductlistingcreation,cataloguemaintenance,contentupdates,compliance checks,andproductinformationaccuracy.

Assistwiththeplanning,setup,execution,tracking,andfollow-upof Amazonpromotions,seasonalcampaigns,samples,andnewproductlaunches.

Maintainaccurateoperationalrecordsandanalysesales,traffic,conversion,advertising,inventory,andoperationaldata.

Prepareregularreports,dashboards,andtrackers,identifyrisksandopportunities,andprovideclearrecommendationstoimproveperformance.

Monitorcompetitors,categorytrends,pricing,promotionalactivity,reviews,andmarketplaceperformance.

Workwithmarketing,advertising,andcontentteamstoimproveproductpresentation,keywordvisibility,organicranking,paidtrafficcoordination,andcustomerexperience.

MaintainSOPsandoperationaldocumentation,supportmarketplaceexpansionandothere-commerceprojects,andexploreautomation,AItools,andprocessimprovementstoincreaseaccuracyandefficiency.

Provideadditionaloperationalandadministrativesupportasrequiredbythebusiness.

• Bachelor'sdegreeorequivalentpracticalexperience.
• Strongattentiontodetailandareliable,right-first-timeapproachtooperationaltasks.
• Goodorganisationalskillswiththeabilitytomanagemultipleprioritiesanddeadlines.
• Stronganalyticalandproblem-solving skills,withconfidenceworkingwithoperationalandcommercialdata.
• Good Microsoft Excel skills ,includingdatachecking,filtering,formatting,formulas,andbasicanalysis.
• Goodwrittenandspoken English,withclearcommunicationandstrongteamworkskills.
• Proactive,responsible,patient,self-motivated,andwillingtotakeownershipoftasks.
• Experience in Amazon Marketplace ,e-commerceoperations,order processing,logistics,supply chain,orarelatedrole;stronggraduateswillalsobeconsidered.
• Familiarity with Amazon Seller Central ,Vendor Central,marketplaceoperations,productlistings,promotions,oraccounthealthmanagement.
• Experience with Amazonadvertising,SEO,productcontentoptimisation,ore-commerceanalytics.
• ExperienceusingAIorautomationtoolssuchas
  
  ChatGPT,Claude,Gemini,Python,SQL,VBA,orGoogle Apps Script .
• Familiaritywithtoolssuchas Keepa,Helium
  10,Data Dive,Seller Sprite,orsimilarplatforms.
• Mandarinlanguageskillswouldbeanadvantageforcommunicationwith China-basedteamsandpartners.
• Goodaestheticawarenessandanunderstandingofonlinemerchandisingandproductpresentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.