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Service Operations Lead

Job in Reading, Berkshire, RG1, England, UK
Listing for: Ericsson
Full Time position
Listed on 2026-07-27
Job specializations:
  • Business
    Event Management & Planning
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Real-Time Service Operations Lead

Ericsson in Reading, United Kingdom, is seeking an Operations Centre Manager to lead real-time management of major incidents and coordinate stakeholders across Ericsson and customers.

You will be the senior escalation point within Network & Service Operations during high-impact events, driving actions to protect and improve service performance while ensuring compliance with the UK operating licence and delivering clear leadership to the SDU and related teams.

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