Service Operations Administrator

Are you highly organised, analytical and enjoy working with data, reporting and problem-solving?

Were looking for a Service Operations Administrator to join a busy and supportive Service Desk team. This is a fantastic opportunity to build your career within a global technology business where youll play a key role in supporting service operations, analysing data and helping improve business processes.

No two days are the same, and youll work closely with engineers, finance and internal teams to ensure service information is accurate, reports are up to date and operations run smoothly.

• Managing warranty and parts administration processes.
• Producing reports and analysing service data.
• Investigating discrepancies and identifying opportunities for improvement.
• Maintaining customer records and service documentation.
• Supporting cost analysis and business reporting.
• Liaising with engineers, managers and internal departments to resolve queries.
• Assisting with dashboards and performance reporting.
• Helping to improve processes and drive operational efficiency.

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