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Customer Experience Lead Major Upgrade & Stakeholders
Job Description & How to Apply Below
Thames Water is seeking a Customer Experience Coordinator in Reading to lead customer and stakeholder engagement across our major upgrade programme. Hybrid working at Clearwater Court with typical 36 hours per week, Monday to Friday, and travel to sites as required.
You will work with local councils, residents associations, and cross-functional teams to ensure customer needs are integrated into delivery, manage communications, and support our brand and messaging.
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