BDR Operations Manager, EMEA

About Us

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

Join us in our pursuit to defend data and protect people.

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact

The role

We are seeking a highly analytical and business-minded BDR Operations Manager to support our EMEA Business Development organization. Reporting to the Sr. Director of Global BDR Operations, this role serves as the primary operational partner to EMEA BDR leadership and is responsible for driving business insights, operational excellence, process improvement, technology ownership, and scalable operating practices across the region. This individual will partner closely with BDR Leadership, Sales, Marketing, Revenue Operations, Sales Operations, and Enablement teams to optimize performance, improve productivity, and support pipeline generation.

The ideal candidate combines strong analytical skills with operational rigor, excellent stakeholder management capabilities, and a passion for building and scaling high-performing sales development organizations.

Provide data-driven insights to BDR leadership, including KPI reporting, productivity analysis, attainment pacing, funnel conversion analysis, and business recommendations.

Develop and manage dashboards and reporting related to territory performance, pipeline generation, MQL SLAs, opportunity creation, and business results.

Support monthly, quarterly, and annual business reviews, including Q  preparation, executive presentations, and performance analysis.

Audit and validate BDR results, operational metrics, and reporting accuracy.

Partner with BDR leadership to identify trends, risks, and opportunities impacting business performance.

Deliver actionable recommendations that improve BDR productivity, pipeline generation, and operational efficiency.

Support territory management, coverage analysis, account assignment, and operational planning activities.

Identify process improvement opportunities and help operationalize scalable solutions across the lead-to-opportunity lifecycle.

Monitor adherence to operational processes, SLAs, data quality standards, and governance requirements.

Partner with Global BDR Operations on strategic initiatives and global program execution.

Ensure consistency in KPI definitions, reporting methodologies, and operating procedures across teams and regions.

Partner closely with Global BDR Operations leadership and regional stakeholders to drive consistency across business processes, reporting, governance, KPIs, and operational programs.

Identify regional process variations and collaborate with global counterparts to establish scalable best practices and repeatable operating models.

Support the development, rollout, and adoption of global initiatives, programs, and process improvements across the EMEA organization.

Help drive alignment across AMER, EMEA, and APJ while balancing regional requirements with global standards.

Contribute to a globally consistent operating model that enables scalability, operational excellence, and improved business performance.

Partner closely with BDR leadership, Revenue Operations, Marketing Operations, Sales Operations, and Enablement teams.

Support Sales and BDR interlock initiatives through performance analysis, territory insights, and business reporting.

Collaborate with cross-functional stakeholders to assess lead funnel health, campaign effectiveness, pipeline creation, technology utilization, and operational performance.

Act as a trusted operational partner to the EMEA BDR leadership team.

Serve as a business owner for key sales…