Strategic Technology Partner Analyst

Because we strive to put people first.
Culture, our way.

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration.

Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Our technology team is actively seeking an Strategic Technology Partner Analyst supports Primark’s Technology Supplier Management team by turning supplier, contract, commercial, financial, risk and performance information into clear insights and actions. Working across key technology partners, the role supports supplier governance, performance improvement, commercial decisions, value creation and innovation, while reducing analytical and administrative workload for Partner Managers so they can focus on senior relationships, negotiations and strategic priorities.

This role is a hybrid opportunity, offering 2-3 days Working from office.

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

• Healthcare, pension and potential bonus.
• 27 days of leave, plus bank holidays and if you want, you can buy 5 more.
• Because Primark is all about tailoring to you we offer Tax Saver Tickets, fitness centre and a subsidised cafeteria.

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

• Analyse supplier spend, contracts, SOWs, rate cards, demand, performance and market developments to identify trends, risks and opportunities. Turn complex information into clear recommendations and executive-ready insights.
• Support strategic partner account plans and maintain pipelines covering value creation, innovation, transformation, investment and cost optimisation. Track partner commitments, actions, benefits and outcomes through to completion.
• Coordinate supplier governance including meeting schedules, agendas, executive packs, scorecards, decisions and actions. Prepare materials for performance reviews, quarterly business reviews and executive forums.
• Review and coordinate SOWs, contracts, rate cards, renewals and commercial dependencies. Provide spend, pricing and benchmarking analysis to support negotiations, investment decisions, savings and cost optimisation.
• Monitor KPIs, SLAs, supplier scorecards, risks, issues and contractual obligations. Support improvement plans, third-party risk assessments and compliance reviews, escalating significant risks or control gaps.
• Maintain a clear view of partner relationships, commercial performance, risk, value and account plans. Improve data quality, reporting and processes while collaborating across Technology, Procurement, Legal, Finance, Risk, business stakeholders and supplier teams.

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Typically 2–4 years of relevant experience in supplier management, commercial analysis, procurement, contract management, finance, PMO, service management or a related discipline.
• Experience analysing financial, commercial, contractual and supplier performance information, with the ability to present clear insights and recommendations to stakeholders.
• Good understanding of Statements of Work, contractual obligations, KPIs, SLAs, risk, governance and supplier lifecycle activities, with experience supporting governance forums, QBRs, performance reviews and account planning.
• Strong Microsoft Excel and PowerPoint skills, with experience producing accurate reports, executive…