Senior Project Manager

We’re looking for an experienced Senior Project Manager to lead delivery for one of our client pods. You’ll own the delivery plan across every client in the pod, keep work moving against clearly defined milestones, and make sure the team’s time is focused where it creates the most value each week.

You’ll lead the pod in partnership with a Growth Consultant (GC). The GC owns the client relationship, the commercials, and scope decisions. You own delivery – the plan, the capacity, the milestones, the project budget and risk management. Together, you’re accountable for how your clients experience Blend and the growth they achieve with us.

Blend’s delivery is organised into client pods: dedicated, cross-functional teams that each hold a portfolio of clients and are accountable for their outcomes, revenue, and margin. Each pod is led by a GC and a PM, with its own strategy, content, design, and development specialists, and is supported by a shared technical bench for Hub Spot and AI implementation, motion, and specialist design.

You’ll report to the Project Delivery Manager (PDM), who leads Blend’s project management practice and supports your performance, development, and progression.

• Own the delivery plan across every client in your pod, built around tightly defined project milestones
• Once a project is approved, shape an agile delivery approach that fits its objectives, budget, and timeline, and build the milestone-based plan in
• Lead requirements gathering with the GC and specialists, turning the SOW into clear, documented requirements the team can deliver against
• Support GC-led client kick-offs, making sure the delivery team, timeline, and dependencies are clear from day one
• Keep scheduling estimates in  accurate, so the pod’s forward plan can be trusted when committing start dates to new clients

• Move capacity between clients week to week, keeping the pod focused on milestone delivery
• Manage forward resource levelling meticulously, so the pod’s workload stays balanced against capacity and milestone commitments
• Work with the wider Project Management Office (PMO) to agree priorities and book technical bench time for the work your clients need

• Protect scope across your pod’s clients, qualifying every request against the SOW before it reaches the team
• Track scope exceptions and raise anything that affects scope, cost, or a client deadline with the GC promptly, setting out the time and cost implications
• Identify delivery risks and dependencies early, and bring them to the GC with recommended solutions
• Make sure the information, access, and assets the team needs are in place before work starts

• Hold every deliverable to Blend’s quality standards, coordinating reviews, testing, and client sign-off before launch
• Manage go-live and project close, including a clean handover into ongoing support or retained services
• Run post-project reviews with the team, and feed the lessons into how pods deliver

• Run a consistent rhythm of delivery calls with every client in your pod – weekly, fortnightly, or monthly, depending on the size of the account
• Keep clients informed on progress, upcoming milestones, and any decisions or inputs needed from them
• Build confident working relationships with senior client stakeholders, and challenge constructively when delivery is at risk
• Work alongside the GC, whose calls focus on the commercial relationship, so clients get one joined-up view of their work

• Help run the weekly pod meeting, covering priorities, blockers, and client updates
• Hold a weekly review with your GC covering scope, risks, margin to date, and the pod…