International Development Manager

• Job Title:
  
  International Development Manager
• Vacancy Type:
  Permanent
  - Full Time

• Salary: Up to £62,954.12 per annum DOE, plus commission, company car or car allowance, laptop and mobile
• Location: National (we welcome applications nationally)
• Days of Work:Monday
  - Friday
• Hours of Work:9.00 - 5.30

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

To act as a specialist commercial lead, responsible for identifying, developing, and winning new and existing international business revenue. The role requires advanced subject matter expertise in international trade, duty regulations, and complex customs clearance processes to deliver bespoke logistics solutions that fall outside standard product offerings

Key Tasks/Areas of Responsibility will include:

-

• Manage the end-to-end sales cycle to secure new international business, both core and bespoke, exceeding annual revenue targets, and strategically driving the adoption of the full international product portfolio, including mandated service product mix targets.
• Design, build, and implement custom international logistics solutions for complex accounts (beyond standard offerings) while serving as the commercial authority for all complex requirements, including duty management, customs clearance, and regulatory compliance.
• Enforce stringent commercial due diligence, including securing all documentation required for credit facilities to a minimum of ISO standard. Support cross-functional projects (IT, IOD, Operations) by providing and presenting market insights on competitor actions and international trends to ensure internal developments align with critical international market requirements
• Ensure strict compliance with all commercial policies, overseeing the professional handover of newly secured accounts to the relevant CRM team within six months, and providing all necessary documentation for a seamless customer transition.
• Own the resolution of high-level commercial escalations to bridge operational limitations and client expectations. Oversee and manage the commercial performance of all newly acquired accounts for the initial six-month period, establishing corrective action plans where necessary.
• Continuously maintain expert knowledge of global trade and competitor strategies. Proactively disseminate this expertise through high-value education, networking, industry events, and presentations to elevate the company’s market position.
• Responsible for identifying operational and service improvement opportunities to support international service excellence and evolving customer requirements. Collaborate with International Operations & Development to resolve issues, identify emerging export market needs and support bringing new solutions to market.

The successful candidate will need to have:

• Ability to communicate…