Protective Security Document Management Lead

Play a key role in protecting Thames Water by ensuring our Protective Security documentation is clear, compliant and fit for purpose.

As Document Management Lead, you’ll take ownership of the policies, standards, procedures and guidance that underscore our Protective Security operations. You’ll ensure documentation remains accurate, accessible and aligned with business, regulatory and departmental requirements, helping safeguard our people, assets, operations, processes and data.

What you will be doing as a Protective Security Document Management Lead:

• Lead the development, maintenance and governance of Protective Security policies, standards, procedures and guidance, ensuring compliance with regulatory, contractual and business requirements.
• Manage the full documentation lifecycle, including drafting, review, approval, version control, assurance activities, audits and archiving.
• Collaborate with business stakeholders, subject matter experts, Legal, Compliance and leadership teams to produce clear, user‑focused documentation and drive continuous improvement of documentation processes and standards.
• Monitor regulatory and business changes, updating documentation as required and ensuring effective communication, training and adoption across the organisation.
• Act as a trusted adviser on document governance and best practice, promoting high standards of quality, compliance and document management throughout Protective Security.

The successful candidate will be required to undertake a Counter Terrorism Check (CTC) before starting in this role.

Hours of work: 36 Hours per week (Monday to Friday)

Location:

Hybrid
- Kemble Court
- Reading

What you should bring to the role:

• Proven experience in document management, technical writing, policy development or governance, ideally within a regulated or security‑focused environment.
• Strong writing, editing and communication skills, with excellent attention to detail and the ability to turn complex information into clear documentation.
• Experience managing document control or content management systems, with a good understanding of compliance, regulatory requirements and organisational governance.
• Strong stakeholder management, organisational and project management skills.
• Experience with in Critical National Infrastructure (CNI), the water industry or another highly regulated environment.
• Confident delivering presentations and briefings.

What’s in it for you?

• Offering a salary from £34,240 to £46,000 per annum depending on skills and experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension
  - Defined Contribution
  - Maximum of 12%
  -2x employee contribution.
• Performance‑related pay plan directly linked to company performance measures and targets
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding,…