Customer Success: Churn & Risk Analyst

A leading financial technology firm in the UK is seeking a Customer Success Associate to enhance revenue growth and customer retention. This role focuses on managing the Churn Log and ensuring accuracy in risk reporting, along with supporting projects that drive customer value. Ideal candidates will have experience in customer service, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Knowledge of the finance or payments industry is desirable. The firm values diversity and inclusivity.
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