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Customer Success Associate: Churn & Risk Insights

Job in Reading, Berkshire, RG1, England, UK
Listing for: Bottomline
Full Time position
Listed on 2025-12-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A global leader in business payments seeks a Customer Success Associate to manage revenue protection and customer retention. Responsibilities include maintaining the Churn Log, reporting high-risk accounts, and analyzing churn pipeline data. The ideal candidate will have experience in Customer Success or Customer Service, strong communication skills, and be proficient in Microsoft Office. Join a dynamic team committed to driving customer satisfaction and business growth in a collaborative environment.
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Position Requirements
10+ Years work experience
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