Enquiries officer, Adoption Services – closing date

Enquiries officer, Adoption Services – closing date 15 Sept 2023

At PACT we are genuinely passionate about what we do. We strengthen families through the quality services provided and through our energy and professionalism, we deliver excellence.

We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding Ofsted rating, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds. With access to our specialist therapeutic services, we are proud to provide excellent lifetime support for our families’ adoption journeys.

Our adoption teams focus on assessing prospective adopters who can consider fostering to adopt and/or adopting a wide range of children including those over four years old, sibling groups, children from diverse ethnicities and children who may have physical or learning disabilities.

We’re looking for an Enquiries Officer to join our team who operate our frontline enquiry service providing information and advice. If you have outstanding customer service skills, are competent in the use of Microsoft Office packages, accurate in the use of database systems and can demonstrate effective listening skills whilst developing your knowledge and understanding of our adoption enquiries, then we would like to hear from you.

Salary in the range of £11,897 to £14,540 pro-rata per annum (£23,793 to £29,079 per annum, full time equivalent) £1,650 pro-rata per annum location allowance payable if London based (£3,299 per annum full time equivalent)

If you want to make a real difference and join our inspirational team, please visit: http://(Use the "Apply for this Job" box below). for more information, how to apply and the full job description.

Open for applications from: 18 August 2023

Closing date for applications: 15 September 2023

Scheduled interview date: 25 September 2023