Service Advisor

Service Advisor

Job Title:

Service Advisor

Location:

Reading

Money: £33,000-£37,000 per year

Hours:

8am-5pm Monday-Friday + 8am-12pm 1 in 4 Saturdays

The client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service department's administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and can work well within a team.

• You will be the first contact for the customer as they enter the dealership.
• Explain the repair process and then book the customer's vehicle in.
• Effectively sell products and services as well as making customer bookings.
• Communicate with the workshop and the customer to ascertain the level of work required and get authorisation.
• Make the customer's experience as enjoyable as possible, whilst providing the very highest level of customer service.

If you are an Automotive Service Advisor and interested, please contact Jamie at Kemp Recruitment Ltd on (phone number removed) or submit an up-to-date CV through this advert. INDJH