Voice of Customer Insights Leader
Job in
Reading, Berkshire, RG1, England, UK
Listing for:
M&G
Full Time
position
Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly
GBP
60000.00
80000.00
YEAR
Job Description & How to Apply Below
A leading financial services firm in Reading is seeking a passionate Voice of Customer Insight Specialist. This role focuses on analyzing customer data and driving improvements based on actionable insights. You will collaborate with stakeholders, ensuring the customer voice is integral to the business strategies. Ideal candidates will have strong experience in customer insight programs and excellent
communication skills. Join us to make a real impact in our customer experience initiatives and enjoy
comprehensive benefits including a robust pension scheme and generous leave policies.
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