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Strategic Service Delivery Lead - Customer Impact

Job in Reading, Berkshire, RG1, England, UK
Listing for: Mobile Broadband Network Ltd (MBNL)
Full Time position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading mobile infrastructure provider in the UK is seeking a Service Delivery Engagement Lead to manage customer relationships and drive service improvements. This hybrid role, based in Central Reading, requires proven experience in customer-facing service leadership, strong stakeholder management skills, and an analytical mindset. The candidate will ensure high-quality service delivery and represent customer needs with operational teams, making a significant impact on customer satisfaction and operational excellence.
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