Voice of Customer Insights Lead
Job in
Reading, Berkshire, RG1, England, UK
Listing for:
Jobs via eFinancialCareers
Full Time
position
Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly
GBP
60000.00
80000.00
YEAR
Job Description & How to Apply Below
A leading savings and investments firm in Reading is seeking a Voice of Customer Insight Specialist to analyze customer insights and drive strategic improvements. The ideal candidate will have proven experience in customer insight programmes and strong
analytical skills. Responsibilities include interpreting data, collaborating with stakeholders, and championing the customer's voice. They offer a competitive pension scheme, generous annual leave, and health coverage, fostering an
inclusive workplace for all candidates.
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