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Client Relationship Manager Customer Success Mgr./ CSM

Strategic Account & Growth Manager

Job in Reading, Berkshire, RG1, England, UK
Listing for: BigChange
Full Time position
Listed on 2026-05-07
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Big Change in Reading is seeking a Customer Success Manager to drive the success, retention, and growth of customer accounts. This role involves managing a large customer portfolio, providing guidance to maximize product adoption and satisfaction, developing strong stakeholder relationships, and identifying opportunities to enhance service offerings. The ideal candidate has experience in customer-facing roles, strong communication skills, and a commercial mindset.

Big Change offers a supportive work environment and numerous employee benefits, including health insurance and development opportunities.
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