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Onboard Service Manager — Customer Experience Leader

Job in Reading, Berkshire, RG1, England, UK
Listing for: XC Trains Limited
Full Time position
Listed on 2026-06-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 26888 - 34061 GBP Yearly GBP 26888.00 34061.00 YEAR
Job Description & How to Apply Below

XC Trains Limited is seeking a Retail Service Manager to join our dynamic team based in Reading. This full-time position offers a starting salary of £26,888, increasing to £34,061 after training. You will be responsible for delivering exceptional customer service on our trains, ensuring a positive experience for passengers.

The role requires excellent people skills, a strong work ethic, and flexibility to work varied hours. The position includes benefits such as 30 days holiday and free travel on Arriva Rail services.

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