Community Host​/Customer Experience Executive

Position: Community Host / Customer Experience Executive
Community Host

Location:

Reading
Salary: £27,000

Contract:

Full time | 40 Hours

We're looking for an enthusiastic and customer-focused Community Host to join our dynamic workspace in Reading. If you have a passion for delivering exceptional customer service, creating memorable experiences, and building strong relationships, this could be the perfect opportunity for you.

As the first point of contact for members, clients, and visitors, you'll play a key role in creating a welcoming and professional environment while supporting the day-to-day operations of a modern flexible workspace.

What you'll be doing:

Delivering outstanding front-of-house customer service

Welcoming members, guests, and visitors with professionalism and warmth

Supporting meetings, events, and networking activities

Building strong relationships within the business community

Managing meeting rooms and ensuring facilities are presented to the highest standards

Supporting centre operations, administration, and occupancy growth

Identifying opportunities to promote additional services and memberships

What we're looking for:

Previous experience in hospitality, customer service, events, coworking, serviced offices, or reception environments

Excellent communication and interpersonal skills

A proactive and positive approach to problem-solving

Strong organisational skills and attention to detail

Confident using Microsoft Office and booking systems

A genuine passion for creating exceptional customer experiences

What's on offer:

Excellent benefits package

Career development opportunities

Friendly and supportive team environment

Modern, vibrant workplace in Reading

If you're a people person who enjoys working in a fast-paced, customer-focused environment and wants to be part of a growing business community, we'd love to hear from you.

Apply directly or call (phone number removed)