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Customer Experience Advisor — Resolve Queries & Support

Job in Reading, Berkshire, RG1, England, UK
Listing for: Guardian Financial Services
Full Time position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Guardian Financial Services in Reading is seeking a Customer Experience Advisor to ensure top-notch support for Financial Advisers and Policyholders. In this role, you will resolve queries through various channels, maintain accurate records, and take ownership of customer issues.

The ideal candidate will have a strong customer-first mindset, positive attitude, and experience in customer service. The position offers exceptional perks including Private Medical Insurance, a competitive pension scheme, and discounted employee benefits.

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