Customer Service Advisor

Reed are currently supporting a repeat client who are looking for a dedicated and reliable customer service professional to join our growing client.

This role requires great interpersonal and communication skills, especially when handling high-net-worth individuals. You must also have problem-solving skills, be a team player and have good time-management skills.

We are a highly motivated team and flexibility is key to success. Your main objectives will be:

• Ensuring that all passengers have correct invoices and that we have had correct invoices from our suppliers.
• Ensuring that all passengers receive their tickets in a timely manner and that the tickets are correct (in the case of e-ticketing ensuring that the passenger has printed off their e-ticket by checking on our system).
• Assisting clients with their voyager personalisers.
• Ensuring that all passengers have paid us on time and that we have paid our suppliers on time.
• Using your experience to assist and support the Sales Team in all aspects of their work.
• Assist with any questions our clients may have pre- or post-travel

To be considered for this role you will have previous experience in customer service and admin and be looking for a full time permanent role that is office based.

Due to the location of this company you must have your own transport.

Does this sound like you? If so apply now!