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Customer Service Team Leader — Lead & Excellence
Job in
Reading, Berkshire, RG1, England, UK
Listed on 2026-07-10
Listing for:
Macfarlane Group UK Ltd
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM -
Management
Account Manager
Job Description & How to Apply Below
Macfarlane Group is seeking a Customer Service Team Leader to lead the local office-based team in Tilehurst, Reading, ensuring exceptional customer service and strong commercial performance. The role supervises day-to-day sales office operations and coaching of the team.
You will drive sales growth across existing accounts, maximise quotation conversions, and work with field sales, operations and logistics to sustain a high-performance, profitable culture focused on customer satisfaction.
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