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Station Lead - Frontline & Safety
Job Description & How to Apply Below
GTS is redefining the customer experience on the Elizabeth line. We are seeking a dynamic Duty Customer Experience Manager on a 6-month fixed-term contract to lead frontline teams, support passengers across their journey, and uphold safety standards.
You’ll be the visible face of the station—motivating teams, resolving disruptions, and driving continuous service improvements to protect revenue and performance.
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