More jobs:
Service Advisor
Job in
Reading, Berkshire, RG1, England, UK
Listed on 2026-07-29
Listing for:
Pembrook Resourcing
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Salary: £30,000 Basic | OTE: £38,000+
Location: Reading
Hours: Monday to Friday
The OpportunityAn excellent opportunity has arisen for an experienced Service Advisor to join a busy and professional dealership in Reading. This is a customer-focused role offering a great work-life balance with Monday to Friday hours and strong earning potential.
Key Responsibilities- Acting as the main point of contact for customers throughout the service and repair process.
- Booking vehicles into the workshop for servicing, maintenance, and repair work.
- Providing accurate updates on vehicle progress and managing customer expectations.
- Preparing job cards and ensuring all required information is recorded accurately.
- Liaising closely with the workshop team to ensure work is completed efficiently.
- Upselling additional products and services where appropriate.
- Handling customer queries and resolving any issues professionally.
- Ensuring all administration is completed accurately and in line with company procedures.
- Previous experience as a Service Advisor within the motor trade is preferred.
- Excellent customer service and communication skills.
- Strong organisational and administrative abil...
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