Customer Service Agent
Job in
Reading, Berkshire, RG1, England, UK
Listed on 2026-08-02
Listing for:
Meriden Media
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Customer Service Agent
Location: Winnersh, Reading - Hybrid
Pay Rate: £14.87 per hour
Hours: 37.5 per week
Shift Pattern: 9am-6pm - Rotating shift pattern (Mon Sun) over 4-week rotations which includes 1 weekend off, 2 weekends with 1 day, 1 full weekend working
Contract: Immediate start - ends 30th September 2026
About the Role
Were looking for a Customer Service Agent to join a hybrid working team supporting one of the UKs top online car marketplace brands.
In this role, youll handle customer enquiries via phone, email and web chat, guiding customers through the process of selling their car and ensuring they receive a smooth, positive experience.
Key Responsibilities:
- Managing customer interactions via phone, email and web chat
- Providing clear and accurate information throughout the vehicle-selling journey
- Maintaining a high standard of customer care
- Collaborating with colleagues during office days to support team performance
What Youll Need:
- Proven customer service experience (phones, chat, email or contact centre)
- Be immediate availability to start
- No planned long-term holidays or commitments during this assignment
- Excellent communication skills, both written and verbal
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