Customer Support & Onboarding Specialist
Job in
Reading, Berkshire, RG1, England, UK
Listed on 2026-08-28
Listing for:
Point of Rental Software
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Customer Service Rep, Account Manager
Job Description & How to Apply Below
Record
360 is seeking an exceptional Customer Support Specialist to join a fast-growing support team. This role will handle customer tickets (about 80%), delivering timely, high‑quality resolutions, while spending roughly 20% on customer implementations and onboarding initiatives.
You will work with a cross‑functional team across Account Executives, Marketing, the Success Team, Engineering and Product. The ideal candidate combines technical curiosity, problem solving and excellent communication
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