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Customer Success Administrator - Churn & Insights

Job in Theale, Reading, Berkshire, RG1, England, UK
Listing for: Bottomline
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 21000 - 29000 GBP Yearly GBP 21000.00 29000.00 YEAR
Job Description & How to Apply Below
Location: Theale

Bottomline, a global leader in business payments and cash management, invites applications for a Customer Success Administrator in Theale. This hybrid role will own the churn log (PowerBI) and ensure data accuracy to support forecasting and risk assessment.

You will report to the Director of Customer Success, collaborate with internal teams, and drive projects that improve customer value and revenue. This is an entry‑level position welcoming candidates at all career stages.

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