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Customer Experience & Operations Specialist

Job in Reading, Berkshire, RG1, England, UK
Listing for: DHL Express
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Retail Associate/ Customer Service, Call Center / Support
Salary/Wage Range or Industry Benchmark: 22000 - 26000 GBP Yearly GBP 22000.00 26000.00 YEAR
Job Description & How to Apply Below

DHL Express is seeking an Operations Agent at the Reading Service Centre to deliver excellent customer service and support day-to-day operations. You will greet visitors, respond to queries, handle calls, and assist with admin tasks to keep the centre running smoothly.

The role emphasizes a customer-focused, proactive team player who can adapt to changing processes and maintain professionalism under pressure. See full details for responsibilities and qualifications.

Are you ready to take on the Customer Experience & Operations Specialist role at DHL Express?

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience & Operations Specialist role in the description above.

We appreciate your interest in this position.

Join DHL Express and contribute to our ongoing work.

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