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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Convatec is seeking a Senior Customer Care Specialist to join the Customer Service family. The role reports to the Customer Care Team Lead with a matrix line to the Global Customer Care Manager and focuses on order management, customer contact, and 3PL liaison.
You will handle order validation, SLA-driven claim processing, EDI maintenance, reporting, and frequent KPI driven performance reviews. German language proficiency is required, and hybrid office attendance is expected.
The Order & Customer Care Specialist (SAP/EDI) role at Conva Tec Inc. is now open for applications in United Kingdom.
The advertised compensation is 32.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Order & Customer Care Specialist (SAP/EDI) role in the description above.
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