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Reading Station - station assistant

Job in Reading, Berkshire, RG1, England, UK
Listing for: Adecco
Full Time position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 13.45 GBP Hourly GBP 13.45 HOUR

Job Description & How to Apply Below

Station Assistant - Reading Station

Temporary Christmas Opportunity | Immediate Starts Available

Starting 14th December - 4th Jan (Must be able to commit to 21st,22nd,23d,27th,28th,29th,30th December no exceptions)

Various shifts

Are you looking for work over the busy festive period? We are recruiting Station Assistants to support operations at Reading Station during the Christmas and New Year peak.

This is a customer-facing role where you will play a key part in assisting passengers, providing information, and helping to ensure the safe and efficient movement of people throughout the station during one of the busiest times of the year.

Responsibilities:

Assisting passengers throughout the station
Providing excellent customer service and travel information
Managing queues and passenger flow during busy periods
Supporting customers with way finding and platform information
Assisting passengers with reduced mobility where required
Maintaining a professional and welcoming presence on the station
Reporting any safety concerns or operational issues to station management

What We're Looking For:

Excellent communication and customer service skills
A friendly, approachable, and professional attitude
Ability to remain calm under pressure in a busy environment
Reliability and punctuality
Flexibility to work a variety of shifts, including weekends and bank holidays
Previous customer service experience is desirable but not essential

If you enjoy helping people and thrive in a fast-paced environment, we'd love to hear from you.

Apply today to secure your place for the Christmas period.

Adecco acts as an employment business for temporary recruitment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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