Digital Learning & Technology Lead

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

As Digital Learning & Innovation Lead, you’ll play a pivotal role in shaping the future of learning at St John Ambulance. You’ll lead our digital learning strategy, driving the development of innovative, accessible and engaging digital and blended learning experiences across our commercial, community and volunteer training portfolios. With responsibility for our Learning Management System (LMS) and wider learning technology roadmap, you’ll ensure our digital platforms and products deliver an outstanding learner experience, support educational excellence and enable us to reach more people in new and innovative ways.

Working collaboratively across Education, Commercial, Digital, Technology and operational teams, you’ll turn ideas and emerging technologies into practical learning solutions that improve how we deliver, measure and grow our education offer. You’ll lead and inspire a specialist team, influence senior stakeholders and champion innovation, from AI-enabled learning to new digital products, using insight and data to drive continuous improvement. This is an exciting opportunity to make a real difference to the future of learning at St John Ambulance, helping us deliver our mission through the power of education and technology.

We’re looking for someone who is passionate about the potential of digital learning and technology to transform education. You’ll bring:

• Significant experience leading digital learning, learning technology or digital transformation initiatives within a complex organisation.
• Strong experience owning, implementing or optimising a Learning Management System (LMS), with a focus on learner experience, educational outcomes and business needs.
• A proven track record of developing and delivering digital and blended learning products, from initial concept through to launch, evaluation and continuous improvement.
• Excellent stakeholder management and influencing skills, with the confidence to build relationships and work collaboratively across education, technology, commercial and operational teams.
• Experience leading, motivating and developing specialist teams, creating an environment where people can innovate, collaborate and deliver their best…