PPM Engineer

PPM Engineer – Reading/Didcot

Closing Date:
May 31, 2026

To provide professional engineering expertise along with excellent internal/external customer service PPM of a variety of security solutions (including CCTV, Intruder, ACS, Traka and Surelock McGill lock Systems).

• Provide remote engineering support to field based engineers, including incident triage, remote resolution, firmware upgrades and patching.
• Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high‑end software packages.
• Provide technical expertise in PPM and associated repairs on CCTV systems, Lenel, IDS and Traka etc. Understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required.
• Participate in team meetings and actively contribute towards the business’ activities.
• Strive to maximise personal development and performance and take active part in performance reviews and personal development plans. Maintain up‑to‑date technical knowledge through internal and external training provision.
• Operate according to the requirements of business‑specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.).

• NVQ3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems.
• Knowledge of Windows Operating Systems.
• Knowledge of digital electronics principles and systems Health and Safety.
• Lenel OnGuard.
• Good knowledge of Access control / CCTV / Intercom / Intruder systems.
• Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge.
• Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End).
• Excellent communication skills – Written and Verbal.
• You must be able to gain the client’s own DV level clearance.

Flexible with a can do/will do attitude, able to work both independently and as part of a team essential. Proven record of great customer service and an ability to manage time and workload a must.

To express an interest in this role please send your CV and a covering letter to no later than 31st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.

Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.

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