Client Manager

eCapital has been on a mission to change the way small to medium-sized businesses access the funding they need to reach their goals. We know that to survive and thrive, businesses need financial flexibility to quickly respond to challenges and take advantage of opportunities, all in real time. Companies today need innovation guided by experience to unlock the potential of their assets to give better, faster access to the capital they require.

Join Us at a Pivotal Moment in Our Growth Journey

We have entered an exciting new chapter following several years of exponential growth. With our global headquarters in Miami and a team of over 800 employees across Canada, the US, and the UK, our international presence continues to expand.

As part of this continued growth, we are now seeking a Client Manager to join our eCapital Commercial Finance UK head office in Reading, transforming the way small and medium-sized businesses access the funding they need to grow, adapt, and succeed.

Hybrid Working: 4 days onsite / 1 day remote

As Client Manager, you’ll proactively manage client relationships across a mixed portfolio of funding lines, ensuring exceptional service delivery while effectively managing risk and supporting long-term client success.

• Manage facilities from onboarding through to ongoing relationship management
• Mentor and support Credit Controllers within the team
• Monitor risk events, client covenants, and financial reporting
• Conduct portfolio and sales ledger reviews
• Support new business take‑ons and client onboarding
• Drive excellent customer outcomes and service standards
• Identify opportunities to strengthen and grow client relationships

• Experience with in Invoice Finance or Financial Services
• Previous Credit Control experience
• Strong relationship management and communication skills
• Commercial awareness and risk management capability
  
  Experience mentoring or managing Credit Controllers (preferred)
• Strong numerical, analytical, and IT skills

We believe our people are our greatest strength, which is why we offer a competitive and supportive benefits package including:

• 7% Company Pension Contribution
• 4x Death in Service Insurance
• 25 Days Holiday + Bank Holidays
• Enhanced Maternity & Paternity Leave
• UPlan Incentive Programme
• Discretionary Bonus Scheme

At eCapital, we are committed to building an inclusive workplace where every individual feels valued, respected, and empowered to achieve their full potential. We proudly celebrate diversity across backgrounds, experiences, and perspectives.

If you require any reasonable adjustments during the recruitment process, please let us know.