Spa Therapist

Crowne Plaza Reading East is a modern, luxury 4‑star hotel offering stylish bedrooms, the 2 AA Rosette Caprice Restaurant & Terrace, Monty’s Bar & Lounge, and the Esprit Wellness & Spa with pool, gym, and treatment facilities.

The hotel also features state‑of‑the‑art meetings and events spaces for up to 260 delegates and is conveniently located near the M4 and Winnersh Triangle station, with easy access to Reading, Heathrow, Windsor Castle, and Legoland.

We are seeking a talented and passionate Spa Therapist to join our team. If you have a genuine passion for wellness, exceptional customer service skills, and a commitment to delivering memorable guest experiences, we would love to hear from you.

As a Spa Therapist, you will provide a range of professional treatments while creating a relaxing and welcoming environment for our guests. You will play an important role in maintaining the high standards of service and care that our hotel is known for.

• Deliver a range of high‑quality spa treatments, including massages, facials, body treatments, and beauty therapies.
• Conduct thorough client consultations and recommend suitable treatments and products.
• Ensure guests receive exceptional service throughout their spa journey.
• Maintain treatment rooms and spa facilities to the highest standards of cleanliness and presentation.
• Promote and sell spa products, treatments, and packages.
• Ensure compliance with health, safety, hygiene, and company procedures.
• Assist in creating a calm, relaxing, and professional spa environment.
• Support the wider spa and hotel team as required.

• Qualified Spa Therapist with recognised beauty or massage therapy certifications.
• Previous experience in a hotel, spa, wellness centre, or salon environment preferred.
• Strong knowledge of massage techniques, facials, and body treatments.
• Excellent communication and interpersonal skills.
• A professional, positive, and guest‑focused attitude.
• Ability to work flexible hours, including weekends and holidays.
• A passion for health, wellness, and delivering outstanding guest experiences.
• Food & Beverage Discounts – Discounts at restaurants and bars.
• Employee Discount Rates – Access to travel discounts at our hotels and across the IHG portfolio.
• Employee Assistance Programme – Support and guidance for well‑being.