Registered Manager

Consensus is not just a care provider – we’re a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you’re as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new Service Manager to lead our amazing team in Croydon, London.

Registered Service Manager

£40,000 per annum

Pirlea House, Croydon

This supported living service is a perfect home for those looking to live independently, but with specialist help to support 24/7. This apartment‑based supported living model gives individuals the freedom, independence and responsibility of their own high‑spec apartment, along with shared access to outdoor spaces and communal areas.

From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team – every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues’ lives and the people we support – and are an integral part of ensuring everyone at Consensus has the opportunity to flourish.

• Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential.
• Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career.
• Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
• Effectively manage financial performance, with financial resources appropriately managed & controlled.
• Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner.
• Ensure full and accurate reporting of management information, maximising quality and compliance.
• The role requires you to be registered with the Care Quality Commission (CQC).

Consensus is a certified Great Place to Work and has been recognised as one of the UK’s Best Workplaces for Women. Here’s just a small selection of the benefits you’ll enjoy.

• Bonus Scheme:
  Discretionary 10% annual bonus scheme.
• Annual Leave: 26 days annual leave + bank holidays, rising to 30 days with length of service.
• Holiday Purchase Scheme:
  Purchase an additional two days’ annual leave each year.
• Recognition & rewards: long‑service awards and a recognition platform.
• Learning & development: supporting your personal and professional growth with Consensus Academy.
• Life assurance: benefit of twice your annual salary.
• Wagestream: withdraw a percentage of your wages as you earn them before payday.
• Discounts: over 150 retailers through our employee benefits platform.
• Health & wellbeing: from our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we’re here to support you and your teams.

To be successful in this role, you will:

• Have plenty of experience working with those with learning disabilities or complex behaviours.
• Be an experienced service manager looking for a new challenge – with a background in supported living or residential services.
• Have a minimum of a Level 3 qualification in health & social care – support and training towards level 4 and 5 is available.
• Bring strong leadership, interpersonal and communication skills.
• Be confident, flexible and efficient – you’re happy to work on a shift basis and, where required, be on call.
• Above all, you’ll be committed to providing person‑centred care that provides equitable opportunities to all of those you’re working for.

We are an equal‑opportunity employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion or belief, sexual orientation, or age.

Want to hear more about the role? Call our dedicated in‑house recruitment team on .