Porter, Healthcare

Job overview

The Porters in the Facilities Department undertake the operational delivery of Portering, Mail, Logistics and Waste services within the Trust ensuring that a safe, compliant and quality service is delivered.

The role supports both staff and patients in the professional delivery of services that ensure people and items are moved around the Trust, including Theatres, as required to achieve clinical and facilities requirements.

The role contributes to the operational delivery for the Trust wide portering, mail and waste services and supports in the provision of a highly responsive Facilities service to all areas of the Trust to ensure the Trust’s performance requirements are actively supported and delivered with the patient as a customer.

In fulfilling the role Porters will be proactive in working closely with all Trust Care Groups, Directorates, Departments and Team across the Trust and beyond, providing expertise on best practice, effectiveness in portering, mail and waste operational delivery.

The post holder is expected to:

Provide and assist with the provision of the services described below to a high standard, to assist with the effective operation of the hospital organisation where the aim is patient care.

Develop and maintain good working relationships with service users, patients, visitors, staff and managers as well as external agencies providing services to the Trust.

Communicate and act in a positive manner, which will promote the organisation, by maintaining standards being professional compassionate and caring at all times.

Maintain a high standard of personal dress/uniform, conduct and deportment in keeping with the nature of your duties, ensuring that the duties carried out will reflect to the credit of the department and Trust.

Attend yearly statutory training, which will include but not be limited to Minimal Handling, Basic Life Support (Resuscitation), Control of Infection, Fire and Health & Safety.

Attend training courses and development sessions when required, communication and briefing meetings, communicating positively contributing to the teams and Departments objectives.