General Practice Healthcare Associate

An exciting opportunity has arisen for a Healthcare Associate to join our dynamic and forward‑thinking team at Brookside Group Practice at 16-20 hours per week.

Previous experience of nursing or working as a Health Care Associate / Assistant in General Practice preferred

If you work at BGP, you will be joining a team of people doing a responsible and respectable job in the community, providing high quality healthcare to people who are sometimes under a lot of emotional or physical strain. This can be demanding. However, this makes our work rewarding and we believe that BGP is a great place to work.

Job Summary:

• to work as a member of the General Practice Team
• to perform the following tasks safely &efficiently working within agreed protocols.

The successful candidate will have previous practical experience of Venepuncture and Blood pressure checks.

They will work as part of a team supporting clinicians and patients by carrying out clinical support, infection control, restocking and stock rotation tasks.

Other tasks could include but not limited to:

• ECGs
• Dressings

The Practice serves approximately 31,000 patients from our 4 surgeries in Earley, Lower Earley, Winnersh and Wilderness Road.

Due to our size, we value communication and teamwork. We operate a strongly relational team structure and endeavour to listen well, encourage ownership and involvement and enable staff to grow in their individual development. We, therefore, spend a lot of time investing in team meetings and communication across the organisation. We are a member of Berkshire West Clinical Commissioning Group.

We recently won the HSJ (Health Services Journal) Digital Award for our innovative work we've done to refine our triage processes and model of care.

Other key aspects of the Practice include:

• Use of Anima to aid triage/consultation
• Strong IT and systems including Emis Web, Accu‑Rx, DXS, ANIMA Documents
• Longstanding Training Practice with GP Registrars, Physician Assistants trainees and others
• Opportunities for clinical leadership and development
• Specialist gynaecological, dermatology and physio services on site
• Our own Primary Care Network, serving 31,000 patients
• High Achieving QOF and highly successful PCN

The HCA has responsibilities to

• Liaise with other members of the healthcare team as appropriate particularly regarding any concerns regarding patient care.
• Maintain good standards of practice in all areas of work.
• Maintain accurate, contemporaneous & adequate medical records.
• Maintain standards of infection control as per practice policy/guidelines.
• Acknowledge & keep within limitations of HCA role.
• Restock & tidy room at the end of each clinic.
• Please refer to the attached job description for further information.

• Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS
• Previously worked in a GP surgery

• Good standard of education with excellent literacy and numeracy skills

• Excellent communication skills, including listening and speaking
• Ability to prioritise, delegate and work to deadlines
• Effective time management
• EMIS Web

• Excellent interpersonal skills
• Motivated & proactive
• Ability to use initiative & judgement
• Forward thinker with a solution focused approach
• Ability to work under pressure
• Able to work in a team but use their own initiative
• Hold a full UK driving license & have access to a car daily

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.