Hospital Business Support Coordinator

Job summary

The Hospital Business Support Coordinator supports the effective coordination and delivery of the Hospital Hub, helping ensure people are discharged from hospital safely, promptly and through the most appropriate pathway. The role acts as a key point of contact between health, social care, reablement, community services and partner agencies, promoting joined-up working to reduce discharge delays and support patient flow.

The postholder is responsible for coordinating referrals, managing the Hospital Hub inbox, screening and reviewing referral information, arranging assessments, visits and interventions, and ensuring cases are progressed efficiently. They maintain accurate records, trackers and performance data, produce reports, and help identify delays, trends and service improvement opportunities.

This role requires strong communication, organisational and analytical skills, confidence working with vulnerable people and professionals across multiple agencies, and the ability to work under pressure in a complex hospital discharge environment. Experience in adult social care and hospital discharge processes is essential.

Main duties of the job Provide leadership and operational coordination of the Hospital Hub referral pathway, ensuring referrals are managed effectively and individuals are supported to achieve safe, timely, and person-centred discharges from hospital.

Coordinate assessments, visits, and interventions delivered through the Hospital Hub, ensuring that resources are utilised efficiently and that service users receive timely support to meet discharge objectives.

Review and screen referrals, ensuring that all relevant information is available and of sufficient quality to support safe discharge planning, informed decision-making, and continuity of care.

Work collaboratively with health, social care, reablement, housing, voluntary sector, and community partners to support the wellbeing of service users and ensure a coordinated approach to discharge planning and post-discharge support.

Maintain accurate and up-to-date records, databases, trackers, and performance information relating to Hospital Hub activity, ensuring data quality, compliance, and timely reporting.

Produce and submit activity, performance, and management information reports as required, supporting service monitoring, operational oversight, performance management, and strategic planning.

About us As part of Slough Borough Council, you will join an organisation focused on improving outcomes for residents, communities and the local environment. Our Community Team for People with Learning Disabilities works collaboratively with residents, carers, families, colleagues and partner organisations to provide high quality, person centred support. The team is committed to strengths-based practice, professional curiosity and making a positive difference in peoples lives.

You will be part of a friendly, supportive and inclusive working environment where colleagues share knowledge, work together and take pride in delivering services that matter. We value a strong work ethic built on compassion, accountability, innovation and respect. Staff are encouraged to contribute ideas, learn from one another and play an active role in helping the Council move forward together.

Working with us offers the opportunity to develop your career while being supported to balance work and personal commitments. Alongside a competitive salary, employees benefit from flexible and hybrid working arrangements, annual leave entitlement, access to the Local Government Pension Scheme, wellbeing initiatives, employee networks and opportunities to contribute to meaningful change for the people of Slough.

Details Date posted
28 July 2026

Pay scheme

Other Salary
30,160 to 35,530 a year

Fully inclusive of Local Weighting Allowance

Contract Permanent Working  pattern

Full-time

Reference numberAA
1636783

SloHBSCJob locations

Observatory House, 25 Windsor Rd,Slough

BerkshireSL1 2EL
United Kingdom Job description

Job responsibilities

Directorate:
Adults Services Pay  Level: 5, 30,160 - 35,530 (fully inclusive of Local Weighting Allowance)
Contract Type:
Permanent

Working Hours:

37 hours per week

Location:

Observatory House/ Wexham Park Hospital (minimum 2 days per week in the office) DBS requirement:
Basic The closing date for applications is midnight on 21st August 2026

Interviews will be held week commencing 31st August 2026

What you’ll be doing :
Are you an organised and proactive coordinator with a passion for improving outcomes for people leaving hospital?

We are seeking an enthusiastic and highly motivated Business Coordinator to join our Hospital Hub team. This is a key role supporting the coordination of hospital discharge pathways and ensuring individuals receive the right support at the right time to enable safe and timely discharge from hospital.

Working closely with health and social care professionals, you will manage referral processes, coordinate assessments and service activity,…