Behavioral Health Case Manager

Harbor is seeking a Behavioral Health Case Manager to join the Toledo team! This position provides specific, measurable, and individualized community-based case management services to adults experiencing mental health and behavioral health challenges. Services focus on helping individuals succeed in the community, identify and access needed resources, improve daily functioning, increase independence, and enhance community integration to support an improved quality of life.

Position is full time, 40 hours per week.

REQUIREMENTS

Education :

• Must have either:
• Bachelor’s degree in counseling, social work, psychology, or a closely related behavioral/mental health field from an accredited college or university.
• High School Diplomaor GEDand 3 years of experience in a behavioral health or related field may be accepted in lieu of Bachelor’s degree.

Experience :

• Three years of experience in a behavioral health or related field required if highest education level is High School Diploma/GED.
• Proficiency in computer use, including MS Office 365 (Outlook, Word, Excel), electronic health records, and virtual meeting platforms.

Licensure and Certifications :

• Meets requirements to be a Qualified Mental Health Specialist (QMHS) and successfully completes required training before services are rendered. Training includes competencies including, at a minimum, an understanding of mental illness or substance use disorder treatment and recovery, psychiatric and substance use disorder symptoms and their impact on functioning and behavior; how to therapeutically engage a person with mental illness or a person in substance use disorder treatment and recovery;
  
  crisis response procedures; an understanding of the community behavioral health system, social service systems, criminal justice system and other healthcare systems; de-escalation techniques and understanding how your own behavior can impact the behavior of others.
• Must successfully demonstrate the basic competencies listed above, as determined by your supervisor’s review, within 90 days of hire.
• Complete 20 hours of CEUs every 24 months to meet non-licensed staff renewal requirements per the Department of Behavioral Health.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
• Must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance carrier.
• For specialized programs:
• Youth Providers: CANS certification may be required within 90 days of employment.
• Substance Use Disorder Program: may require completion of license as a Chemical Dependency Counselor Assistant in Ohio.

Preferred Qualifications :

• Experience providing case management to individuals representing multiple lived experiences (e.g., severe and persistent mental health diagnoses, substance use disorder clients, youth and adults) in a community mental health center setting.

RESPONSIBILITIES

Essential Functions and

Primary Responsibilities:

• Serves as the primary clinician for assigned clients as evidenced by coordinating care across internal and external providers and ensuring updates to the Individualized Service Plan (ISP) are completed regularly and as needed.
• Responsible for completing documentation accurately, timely and in support of medical necessity, including but not limited to: progress notes, ISPs, needs assessments, discharge summaries, and other forms as required.
• Meets or exceeds billable direct service expectations established by Harbor.
• Provides individual and group community psychiatric supportive treatment (CPST) and therapeutic behavioral services (TBS), which could include facilitation of Day Treatment groups, according to accreditation and certification standards…