Complex Care Support Worker

High-Level Complex Care | Respiratory Support | Epilepsy & Functional Seizures | Ongoing Opportunity

At Clover Care Group, we believe great care starts with seeing the person, not just their care needs.

We are looking for experienced and compassionate Complex Care Workers to join a dedicated care package supporting an adult client with significant and complex health needs.

This is a rewarding opportunity for someone who combines strong clinical skills with patience, warmth and a genuinely person-centred approach.

The Role

You will provide safe, consistent and compassionate care within a detailed clinical care plan, helping the client to remain comfortable, safe and as independent as possible.

The role includes:

Respiratory monitoring and airway management

Suctioning and cough-assist

BiPAP and oxygen support

Nebuliser administration

Monitoring oxygen saturations and recognising respiratory deterioration

Supporting during and following epileptic and functional seizures

Rescue medication where trained and competency assessed

Medication administration

Jejunostomy (J-tube) care and nutrition support

Suprapubic catheter care

Bowel care and irrigation

Personal care and daily living

Skin integrity and pressure-area prevention

Accurate documentation and clinical escalation

Supporting social interaction, community access and meaningful activities

Key Clinical Experience

The client has significant respiratory needs, including reduced respiratory muscle strength, asthma, shallow breathing at night and reliance on BiPAP. Staff must be confident recognising changes in breathing, oxygen levels, colour, respiratory effort and responsiveness, and responding appropriately to deterioration.

Airway management and suctioning are an important part of the role. The client can have difficulty clearing saliva and mucus and may require suctioning and cough-assist to maintain a clear airway.

The package also involves supporting a client who experiences both epileptic and functional seizure episodes. Staff must be able to recognise the different presentations, remain calm, follow the agreed seizure protocol and administer rescue medication only when appropriately trained and competent.

Additional clinical care includes J-tube nutrition, suprapubic catheter care, bowel irrigation and medication administration. The client also takes Warfarin, making careful clinical practice, accurate documentation and awareness of bleeding risks particularly important.

Previous experience with BiPAP, suctioning, cough-assist, epilepsy/seizure management and enteral feeding would be highly desirable.

About You & Our Values

At Clover Care Group, we're looking for people who understand that clinical expertise is only part of excellent care.

The ideal person will be:

Experienced in complex care

Confident with respiratory support and specialist equipment

Calm and capable during clinical emergencies

Experienced in, or willing to train in, seizure management

Observant and confident recognising changes in health

Patient, compassionate and reassuring

Reliable and consistent

Respectful of privacy, dignity and personal choice

A strong communicator and team player

Committed to supporting independence and quality of life

A calm and reassuring approach is particularly important. During periods of anxiety, distress or seizure activity, staff should reduce stimulation, communicate gently and maintain the client's dignity and privacy.

We're also looking for someone who understands that life is about more than care. Supporting social interaction, community activities, relationships and the client's personal interests is an important part of providing genuinely person-centred care.

Training & Competency

All carers will complete the required package-specific training and competency assessments before undertaking clinical tasks independently.

You'll receive ongoing support from the Clover Care clinical team to ensure you are confident and competent within the package.

What Clover Care Offers

Competitive rates of pay

Ongoing work

Full induction and package-specific training

Clinical competency assessments

Ongoing support from the Clover Care team

Opportunities to develop specialist complex-care skills

A supportive and experienced care team

The opportunity to build a meaningful relationship with the client

A culture where safe, compassionate and person-centred care comes first

Complex-care experience is essential.

If you're an experienced Complex Care Worker who takes pride in providing safe, skilled and…