Health Club Receptionist; Casual

Health Club Receptionist (Casual) at Hilton

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WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Here it’s all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career.

We’re committed to delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking.

Hourly Rate of £12.27

• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Free Parking (subject to availability)
• Modern and inclusive Team Member’s areas

A Health Club Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

• Assist guests and clients in an appropriate and timely manner
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Adhere to cash handling procedures
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Up-sell with latest departmental incentives
• Report accidents, maintenance issues, or other incidents
• Ensure compliance with all health and safety regulations

• Strong interpersonal skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Excellent attention to detail
• High standards of cleanliness
• Ability to work in a consistently professional and helpful manner
• Previous experience of reception duties
• Qualification in an admin course or similar topic area

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Hilton Reading Hotel, Reading, England, United Kingdom

Temporary

Hilton Hotels & Resorts

12.27

Spa, Health Club, Recreation

Entry level

Temporary

Administrative

Hospitality

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