Night Auditor

The Night Auditor welcomes all guests and takes care of them from arrival through to departure.

They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.

They ensure a smooth and secure environment to all the guests during the night.

• Ensure all diary events flags and specials are actioned.
• Check and pass on all guest mail messages and parcels promptly.
• Ensure an accurate cashiering balance is performed at the completion of shifts.
• Any other duties requested by Manager.
• Complete all audit tasks as specified by the Night Auditors checklist.
• Answer all incoming calls as promptly as possible.
• Ensure reports are distributed.
• Process wake-up calls.
• Ensure necessary handover of information is passed on to the oncoming shift.

• 1 year experience in retail hospitality or a customer-facing role
• Excellent communication skills
• Strong organisational skills
• A positive can-do attitude

• 13.33 per hour.
• Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks :
  Our objective is simple : make you grow and give you the spark to unleash your personality
• You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.

Customer Service, Hotel Experience, Hospitality Experience, Guest Relations Experience, Math, Windows, Facilities Management, Night Audit, Front Desk, Guest Services, Phone Etiquette, Word Processing

Experience:

years

Vacancy: 1

Remote Work:
No

Employment Type:

Contract