Regulatory Training Advisor – Senior Associate

About the Role

As a Regulatory Training Advisor within the XLoS Regulatory Reporting team, you will serve as a key escalation point and subject matter expert for regulatory and mandatory training matters, providing expert advice and guidance on complex training‑related queries, including exceptions and breaches. Your role will focus on thorough investigation, sound judgement, and recommending effective solutions, shifting from general execution to strategic advisory.

You will proactively validate data to prevent issues, provide expert guidance on Audit Risk and Quality (ARQ) matters, and act as a trusted partner driving quality and compliance through enhanced tutor sourcing and delivery. This is a high‑impact role demanding resilience, strong relationship management, and influencing skills to advise the business effectively.

• Case Management & Investigation:
  Act as the primary escalation handler for training breaches, exceptions, and anomalies, conducting detailed root cause analysis and recommending corrective actions. Monitor and report trends to the Training Manager to support stakeholder discussions and QMSE reporting.
• Compliance & Advisory Expertise:
  Maintain expert knowledge of ARQ requirements and XLoS mandatory training programmes to provide accurate, specialist guidance on compliance and regulatory reporting, ensuring consistent adherence across business units.
• Data Quality & Governance:
  Proactively validate training target audiences to prevent breaches, working closely with Reporting Officers to ensure governance standards, high data quality, and effective end‑to‑end compliance processes.
• Collaboration & Continuous Improvement:
  Partner with Course Managers to stay current on curricula and requirements, while driving improvements in tutor sourcing, accreditation, and engagement. Support change initiatives through automation and maintain robust documentation to ensure audit readiness and knowledge continuity.

• Have exceptional investigative and analytical skills, using sound judgement to draw conclusions and recommend actions
• Can quickly build or apply expertise in ARQ and regulatory training compliance
• Are a subject matter expert in XLoS mandatory training or related processes
• Excel at building relationships and influencing stakeholders through excellent interpersonal skills
• Are resilient, adaptable, and comfortable managing complex workloads and changing priorities
• Communicate clearly and effectively, with excellent attention to detail and a focus on data accuracy

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.