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IT Project Manager IT Support Systems Administrator

Service Desk Manager | ITIL & Multi-Vendor Leadership

Job in Reading, Berkshire, RG1, England, UK
Listing for: Primark Stores Limited
Full Time position
Listed on 2025-11-27
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading retail company in Reading is seeking an experienced Service Desk Manager to oversee third-party Service Desk performance and implement ITIL processes. The ideal candidate will have proven experience in managing IT Service Desk operations, strong analytical skills, and expertise in SLA and KPI management.

This role offers competitive benefits including 27 days of leave, healthcare, and a fitness center.
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