Compliance Officer, IT​/Tech

CHAMP Cargo systems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. Our portfolio spans core management systems, messaging services, and eCargo solutions. These include applications designed to meet customs and security requirements, quality optimization, as well as e-freight and mobility needs. Our products and services are recognized globally under the Cargospot and Traxon brands.

We serve over 200 airlines and GSAs, connecting them with approximately 3,000 forwarders and GHAs worldwide. Our solutions help customers, and their clients, adapt to the critical and ongoing changes in air transport logistics and meet the demands of global trade. Headquartered in Luxembourg, CHAMP Cargo systems operates offices in Reading, Zurich, Frankfurt, Manila, Singapore, and Atlanta.

We are looking for a Compliance Officer to join our Security & GRC team. The role will be reporting to the Chief Information Security Officer.

We are seeking a highly skilled Compliance Officer to lead our compliance monitoring, reporting, and certification efforts across multiple regulatory frameworks and industry standards. This role will ensure our organization maintains alignment with evolving regulations (e.g., NIS2, EU Data Act, EU AI Act…) and standards (ISO
27001, ISO
42000, ISO
22301, SOC1, SOC2). The Compliance Officer will leverage Service Now GRC to map policy statements, define control objectives, track compliance status, and manage non‑conformities. This position is both strategic (monitoring regulations, maintaining certifications) and operational (hands‑on Service Now GRC work, facing auditors).

• Analyze and interpret requirements from NIS2, EU Data Act, EU AI Act, and other applicable regulations.
• Maintain awareness of updates to ISO standards (ISO
  27001, ISO
  42000, ISO
  22301) and ensure organizational compliance.

• Map policy statements and controls in Service Now GRC to the regulatory and standards authority documents.
• Create and refine controls and control objectives where gaps exist.
• Continuously improve internal policies and procedures to align with best practices.

• Maintain certifications such as ISO
  27001 and prepare reports for SOC1 and SOC
  2.
• Act as the primary point of contact for external auditors, demonstrating compliance posture and evidence.
• Manage remediation of non‑compliance and non‑conformities.

• Generate compliance dashboards and reports in Service Now to provide real‑time visibility into compliance status.
• Present compliance metrics and risk assessments to senior management.
• Work closely with IT, Security, Legal, Product Development, Project Management and Risk teams to ensure integrated compliance efforts.
• Provide guidance and training to staff on compliance requirements and best practices.

• Proven experience in compliance, cybersecurity governance, or risk management.
• Strong knowledge of:
  • Regulatory frameworks: NIS2, EU Data Act, EU AI Act.
  • Industry standards: ISO
    27001, ISO
    42000, ISO
    22301.
  • Audit frameworks: SOC1, SOC
    2.
• Hands‑on experience with Service Now GRC (policy mapping, control objectives, compliance reporting).
• Excellent communication skills with the ability to face auditors and senior stakeholders confidently.
• Analytical mindset with strong problem‑solving skills.

• Bachelor’s or Master’s degree in Information Security, Law, Risk Management, or related field
• 7‑10 years of experience expected
• Professional certifications such as CISA, CISM, ISO
  27001 Lead Auditor/Implementer, or CRISC.
• Experience in multinational compliance environments.
• Familiarity with cloud compliance frameworks (e.g., CSA STAR, ISO/IEC 27017 & 27018, SOC2 for SaaS provider).

The selected candidate may be subject to the provision of an up‑to‑date (not older than 3 months) criminal record certificate.

We believe happy employees create thriving work environments. With over 500 team members from 32 countries, speaking over 30 languages, CHAMP is a uniquely diverse and…