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Technical Support IT Support IT Consultant Systems Analyst

Client-Focused Technical Escalation Lead

Job in Reading, Berkshire, RG1, England, UK
Listing for: Pegasystems
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    Technical Support, IT Support, IT Consultant, Systems Analyst
Job Description & How to Apply Below
A technology company based in the UK is looking for a hands-on Technical Expert to resolve complex client issues using the Pega Platform. The successful candidate will have at least 7 years in technical support, a degree in Computer Science, and excellent communication skills. This role involves direct client interaction, where you will lead the resolution of high-priority situations and collaborate with various Pega teams to ensure client satisfaction.

If you thrive under pressure and enjoy problem-solving, this may be the role for you.
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