Technical Lead – Digital Network Products

Overview

Summary

Location:

Birmingham, Leeds, London, Manchester, Motherwell, Peterborough, Reading

Job Family Digital & Technology

Job Type Full Time

Posted Date 06-Feb-2026

We have a great new role for a Technical Lead - Fixed Digital Network Products to join our Digital Network Transformation team
.

The Fixed Domain Technical Lead provides end-to-end technical leadership across Fixed digital network products
, ensuring high-quality design, delivery, and operation of services for residential and business customers. This role spans Lead-to-Cash and Trouble-to-Resolve journeys
, aligned with digital end-state architecture and TM Forum frameworks
.

The role is a technical authority for Fixed network products
, guiding multiple supplier deliveries, influencing design decisions, and ensuring products are secure, scalable, and performant. This includes testing hypotheses, defining design constraints, best practices, and enabling automation across the domain.

• Technical Leadership & Design Authority
  • Provide technical leadership across the Fixed product domain, ensuring alignment to digital end-state architecture and TMF-aligned Lead-to-Cash and service orchestration processes.
  • Guide technical design and operational decisions for Broadband, TV over XGSPON, DOCSIS, and other Fixed network services.
  • Quality assure technical designs, workflow automation, and orchestration delivered through tools like Itential, NSO, Appian and other internal tools.
  • Actively participate in testing, proof-of-concepts, and validating designs on SDN controllers such as Cisco NSO, providing actionable guidance to delivery teams.

• Delivery Oversight & Supplier Governance
  • Lead supplier delivery teams through KPIs and metrics, ensuring alignment with technical standards, security, and domain strategy.
  • Oversee the adoption of Dev Sec Ops  tooling and CI/CD practices across the Fixed domain.
  • Oversee products delivered using containerisation technologies (Docker, Podman, Kubernetes), and CI/CD practices across the Fixed domain.
  • Drive cross-team collaboration to ensure workflows, service orders, and orchestration align with TMF frameworks.

• Cloud & Automation Enablement
  • Build, operate, and optimise Fixed digital network products using cloud platforms (GCP).
  • Identify opportunities to leverage automation, AI/ML, and generative AI to create network plans, design artifacts, or accelerate service delivery.
  • Contribute to or lead initiatives on dark NOCs, closed-loop automation, and proactive operations.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person. That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens.

What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

• Strong network background, with hands-on experience in Fixed telecom protocols and standards (ERPS,).
• Experience working with workflow tools and automation (e.g., Itential, Appian, Siteflow) and understanding their role in the end-to-end service vision.
• Hands-on experience with SDN controllers such as Cisco NSO, including hypothesis testing and defining design constraints.
• Experience in Dev Sec Ops  tooling, CI/CD, and modern software engineering…