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Collaboration Services Lead-ITSM Incident Expert; Hybrid
Job Description & How to Apply Below
Location: Old Warren
A leading service management company is seeking a Collaboration Service Lead to ensure effective management of collaboration services across various domains, including AV, print, and kiosks. Responsibilities include leading a team, managing incident resolution, and driving service improvements. Ideal candidates will have ITIL certification and solid experience in IT service management, making operational decisions to enhance the user experience. The role offers a hybrid working model and competitive benefits.
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